Privacy Policy
Last updated: April 2, 2026
This Privacy Policy describes how Focus Flow collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. When you engage with our time management and prioritisation courses, we gather certain information to enhance your learning experience and improve our services.
Information We Collect
We collect information in several ways to provide and optimize our services. When you register for our courses, we gather your name, email address, and professional background. This helps us personalise your learning experience and tailor content to your needs as a busy professional in Singapore.
As you navigate our website and access course materials, we automatically collect usage data including pages visited, time spent on sections, and interaction patterns with our time-blocking and micro-deadline tools. This information helps us understand which features are most valuable and where we can improve our platform.
We also use cookies and similar tracking technologies to remember your preferences and improve site performance. These may include authentication cookies to keep you logged in, preference cookies to save your settings, and analytics cookies to understand user behaviour patterns.
How We Use Your Information
Your information enables us to deliver the core services you expect from our platform. We use your personal details to create your account, send course materials, provide progress tracking, and deliver accountability check-ins that are central to our structured approach to reducing procrastination.
We analyse usage data to refine our weekly rhythm framework and improve the effectiveness of our time-blocking techniques. Understanding how professionals engage with our deep focus protection methods helps us enhance the course content and support materials. This data also informs our weekly accomplishment reviews to help you refine your planning process.
We may contact you about course updates, new features, and resources relevant to time management and daily prioritisation. You can opt out of marketing communications at any time while remaining enrolled in your courses.
Your Rights and Control
You have the right to access, correct, or delete your personal information at any time. If you wish to review the data we hold about you, request corrections, or exercise your right to be forgotten, you can contact us directly. We will respond to such requests within thirty days.
You may also withdraw consent for certain data collection activities, particularly marketing and analytics cookies, without affecting your ability to use our core course features. You can manage cookie preferences through your browser settings or our preference centre.
If you believe we have mishandled your personal information, you have the right to lodge a complaint with the relevant data protection authority in Singapore. We take such concerns seriously and will cooperate fully with any investigation.
Data Security and Storage
We implement robust security measures to protect your personal information from unauthorised access, alteration, or disclosure. Your data is encrypted in transit and at rest using industry-standard protocols. Our servers are hosted in secure facilities with restricted access and regular security audits.
We retain your personal information only as long as necessary to provide our services and fulfil the purposes outlined in this policy. Course completion records are retained for seven years to support your professional development tracking. You may request deletion of your account and associated data at any time, subject to legal retention requirements.
Cookies and Tracking
Our platform uses cookies to enhance your experience and provide essential functionality. Essential cookies enable account login and course access. Preference cookies remember your settings and time-zone selections for scheduling micro-deadlines. Analytics cookies help us understand usage patterns to improve our time-blocking techniques and weekly rhythm tools.
We do not share cookie data with third parties for their own marketing purposes. You can control cookie settings through your browser or our preference centre. Disabling non-essential cookies will not prevent you from using our courses, though some features may function less smoothly.
Third-Party Sharing
We do not sell your personal information to third parties. We may share limited information with service providers who help us operate our platform, such as payment processors, email delivery services, and analytics platforms. These partners are bound by confidentiality agreements and use your data only to perform services on our behalf.
We may disclose your information if required by law, court order, or to protect the safety and rights of our users and organisation. In such cases, we will provide notice where legally permitted.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by email or by posting a prominent notice on our website. Your continued use of our platform after such updates constitutes acceptance of the revised policy.
We encourage you to review this policy regularly to stay informed about how we protect your information. The date of the most recent update is shown at the top of this page.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Email: [email protected]
Phone: +65 6847 3219
Address: One Marina Boulevard, Marina Bay, Singapore 018989, Singapore